Effective Date: 05-04-2025
Thank you for purchasing a plan on Neetify. We strive to provide valuable digital learning resources for NEET aspirants. Please read this Refund Policy carefully before making any purchase.
🔒 Digital Nature of Our Product
All Neetify services, including but not limited to:
- Digital study content
- Timed quizzes and question banks
- Previous year papers
- Mentorship access
- Downloadable materials
- Premium user dashboards
are intangible digital products delivered instantly upon purchase. These are not physical products, and thus, we follow strict refund guidelines.
❌ No Refunds on Digital Products
Due to the instant access provided upon purchase, we do not offer refunds on:
- Membership plans (Elite plan or similar)
- Access to exclusive content
- Mentorship sessions
- Downloadable study materials
Once access is granted, the product is considered consumed.
✅ Refunds Will Only Be Considered If:
We may offer a refund only under the following rare conditions:
- Technical error during payment resulting in double or failed charges
- User didn’t receive access to the plan despite successful payment
- Payment was made fraudulently without the user’s knowledge (upon investigation)
To request a refund, you must contact us within 48 hours of the transaction at:
📧 support@neetify.in
Include:
- Your name
- Registered email
- Transaction ID / Payment proof
- Description of the issue
All valid claims will be processed within 7 business days.
📌 By Purchasing, You Agree That:
- You have read all details of what is included in the plan
- You are aware that access is provided immediately after purchase
- You waive the right to dispute charges due to dissatisfaction with content
- You understand Neetify is a supplementary platform and does not guarantee exam outcomes
ℹ️ Change or Cancellation of Orders
Since delivery is instant, we do not support cancellation of orders after payment has been processed.
If you mistakenly purchased the wrong plan, contact us immediately before accessing the content. Once accessed, cancellation is not possible.
📞 Need Help?
We’re here to assist you.
📧 Email: support@neetify.in
🌐 Website: https://neetify.in